Ideagen Community

End of Huddle support for Internet Explorer 11


Huddle is announcing the removal of support for Internet Explorer 11 effective July 31, 2019. If you are currently using IE 11, we recommend you switch to another supported browser. In accordance with the Huddle feature removal policy, we will establish April 30, 2019, as the end-of-development milestone. This means that, after that date, new Huddle functionality may not work in Internet Explorer, and no minor bugs or cosmetic issues will be fixed for Internet Explorer.


Why is Huddle removing this?

In 2015, Microsoft released the Edge browser as a replacement for IE. Because of this, Internet Explorer no longer receives major updates adding the latest security and functionality that supports complex web apps like Huddle. 

Huddle strives to deliver products that meet our customers’ needs. The increasing gap between Internet Explorer 11 and all other browsers has meant that we needed to expend considerable effort to avoid and fix defects that only appear in that browser. It limits our technology choices and dampens our ability to deliver the reliability and functionality our customers expect.


What do I need to do?

Update your systems to ensure that users use a browser that will remain supported.


Am I affected?

Anyone using Internet Explorer 11 to access the Huddle interface, will be impacted. While the browser may continue to work, there will likely be a degradation of performance over time, and eventually a loss of functionality.

End-users, who access the Help Center are not affected.