Using Huddle on a modern browser provides the best customer experience, system performance and security. Huddle has been designed to work across as many modern Internet browsers as possible.
Supported Browsers and OS Support
Huddle currently supports the following browsers:
- Internet Explorer (IE) - IE 11 – Ending support at the end of April 2019
- Older versions of IE are NOT supported including using compatibility modes in IE 11.
- Microsoft Edge - The two latest, released versions.
- Safari - The two latest, released versions on macOS (as specified in the OS section below).
- Firefox - The two latest, released versions.
- Chrome - The two latest, released versions.
Operating Systems (OS):
- Windows - 7 (32-bit and 64-bit), 8 and 8.1 (64-bit), and 10 (32-bit and 64-bit)
- Android - All versions of Android released within the last three years. 7+ Nougat
- OS X - The two latest released versions.
- iOS - The two latest released versions.
What happens if I use Huddle on a legacy, unsupported browser?
- New Huddle features may not be available.
- Certain features may not look right or work as well when compared to using the feature on a modern browser.
- In certain circumstances you may not be able to access Huddle at all.
- Each time a new version is released for general availability, Huddle begins supporting the update and stops supporting the third-oldest major version.
- Huddle provides this Standard End of Life (EOL) policy for browsers and OS for transparency.
- Huddle reserves the right to make exceptions from this policy (Examples: if conflicts arise or for security reasons).
- We recommend keeping all Huddle applications on the most recent available version at all times. If you run into issues with an older version, there may be fixes in the new version that could solve the problem. Our User Services team will recommend this as a first step during the support process if you have not updated.
- Huddle will end support for 3rd party dependencies on the same day that the vendor ends support for the given software. Huddle will make reasonable efforts to provide at least 3 months lead time to upgrade to the supported version of 3rd party libraries/software. However, there may be exceptions to this policy where the EOL timeline might be accelerated (Example: security vulnerabilities in the 3rd party software).