Ideagen Community

2FA using Landlines


If you're seeking to set up a 2-factor authentication but do not have a mobile phone number to enter for the authentication portion, but rather a landline number. Please follow the instructions below.


2FA using a Landline:

Our 2FA feature will accept landlines if entered by the user as the selected number for receiving One Time Passcodes.
The landline service must support text-to-landline messaging, most UK landlines have this feature available however you may need to specifically request it is activated first. 


1. Follow 2FA set-up like usual.

2. When prompted to input number, input landline.

3. Test the login and have landline nearby.

4. If you run into any issues during this, please contact Huddle support.


Thank you!