Step 14: Getting further help



If you need further support or have questions about using Huddle you can always get in touch with the following people or refer to more self service resources: 



Technical & "How to" Support:


Huddle's Support team: Email to ask about any technical queries you may have. Alternatively you can see if an agent can help you via live chat directly from Huddle. 



Professional Services, Implementation, Training & Insights: 


Customer Success Manager: If you have a dedicated Customer Success Manger you can get in touch with them at any time to ask for support with new roll-outs and for best practices for your Huddle usage. 

Customer Experience Team: If you do not have a dedicated Customer Success Manager you will have access to the Customer Experience Team. Email them at to ask about best practice, your account's statistics or other insights. 



Financial and Contractual Help:


Account Manager: Get in touch with your Account Manager to speak about add-ons, services and licencing costs. 



Self Service Help:


Browse our knowledge base for helpful articles, videos and webinars that will help you learn more about Huddle. 



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