Step 14: Getting further help

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If you need further support or have questions about using Huddle you can always get in touch with the following people or refer to more self service resources: 

 

 

Technical & "How to" Support:

 

Huddle's Support team: Email help@huddle.com to ask about any technical queries you may have. Alternatively you can see if an agent can help you via live chat directly from Huddle. 

 

 

Professional Services, Implementation, Training & Insights: 

 

Customer Success Manager: If you have a dedicated Customer Success Manger you can get in touch with them at any time to ask for support with new roll-outs and for best practices for your Huddle usage. 

Customer Experience Team: If you do not have a dedicated Customer Success Manager you will have access to the Customer Experience Team. Email them at customersuccess@huddle.com to ask about best practice, your account's statistics or other insights. 

 

 

Financial and Contractual Help:

 

Account Manager: Get in touch with your Account Manager to speak about add-ons, services and licencing costs. 

 

 

Self Service Help:

 

Browse our knowledge base for helpful articles, videos and webinars that will help you learn more about Huddle. 

 

 

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