Ideagen Community

End of support for TLS v1.0 encryption protocol


As part of our continued efforts to conform with the latest industry-wide best practices in Internet security, we no longer support TLS 1.0 encryption protocol. Huddle only supports TLS 1.2.

To ensure that your users can continue to access Huddle via a browser, our desktop applications or through any 3rd party integrations you may be using, please review the following information:

  • Accessing Huddle via a web browser: We have already ended support for older internet browsers that use TLS 1.0 by default. When accessing Huddle via a web browser users running older browsers, including Internet Explorer 10 or earlier will no longer be able to access Huddle from the end of October. We recommend accessing Huddle via a modern browser such as Chrome, Firefox, IE11, Edge or Safari.
  • Huddle Desktop for Windows and Mac: The current version of Huddle desktop will not support TLS 1.0, any users will need to have upgraded to continue using Huddle Desktop functionality if they are running a version of Huddle desktop prior to 4.3. 
  • 3rd party integrations: If you are using 3rd party integrations with Huddle, you’ll need to make sure these support TLS 1.2 or above. We’ve already contacted many integrators to let them know that they will need to ensure their integration supports TLS version 1.2 or above.
  • Mobile Apps: Huddle’s Mobile apps already support the latest version of TLS and will continue to function following end of life for TLS 1.0.


Should you require any further information, please get in touch with your Huddle Customer Success Manager, or email