End of support for TLS v1.0 encryption protocol


As part of our continued efforts to conform with the latest industry-wide best practices in Internet security, over the coming months we will be phasing out support for the TLS 1.0 encryption protocol.

To ensure that your users can continue to access Huddle via a browser, our desktop applications or through any 3rd party integrations you may be using, please review the following information:

  • Accessing Huddle via a web browser: We have already ended support for older internet browsers that use TLS 1.0 by default. When accessing Huddle via a web browser users running older browsers, including Internet Explorer 10 or earlier will no longer be able to access Huddle from the end of October. We recommend accessing Huddle via a modern browser such as Chrome, Firefox, IE11, Edge or Safari.
  • Huddle Desktop for Windows and Mac: In the coming weeks we’ll be launching version 4.3 of Huddle Desktop for Windows and Mac. This version will not support TLS 1.0 and, from the end of October, users will need to have upgraded to continue using Huddle Desktop functionality. We’ll get in touch to let you know when these are available.
  • 3rd party integrations: If you are using 3rd party integrations with Huddle, you’ll need to make sure these support TLS 1.2 or above. We’ve already contacted many integrators to let them know that, from the end of October, they will need to ensure their integration supports TLS version 1.2 or above.
  • Mobile Apps: Huddle’s Mobile apps already support the latest version of TLS and will continue to function following end of life for TLS 1.0.

We’ll get back in touch to keep you updated on progress – however, should you require any further information, please get in touch with your Huddle Customer Success Manager, or email help@huddle.com.