Introducing

Ideagen Community

Account locked out after too many login attempts

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Users who try to login too many times with an invalid email address or password will receive the following error message:

 Screen_Shot_2020-02-28_at_09.20.20.png

Your account will be locked out for a number of minutes. After which, you will be able to enter your password again. Or, if you need to access your account urgently, you will be able to reset your password by clicking on the 'Forgotten your password' link on the login page.

 

If you have any trouble please contact Huddle support via help@huddle.com