Multiple tabs opening when clicking on Huddle hyperlinks from Microsoft Office.

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Windows users may experience the below listed issues when clicking on hyperlinks that they created in Microsoft Office.

* Clicking on links to folders within a workspace takes them to the root directory (top level folder structure).

* Clicking on a link pointing to a folder within a workspace opens multiple tabs.

 

Microsoft have identified the above mentioned issues and have made an article available that helps guide users to troubleshoot and fix these issues.

These issues can be resolved by either adding a reg key or running an 'EasyFix' MSI.

 

Please follow the Microsoft link below which will guide you on how to troubleshoot and fix the above mentioned issues.

https://docs.microsoft.com/en-us/office/troubleshoot/error-messages/cannot-locate-server-when-click-hyperlink

 

Please note that performing the actions listed above will require Administrator privileges on your local machine. If you do not have Administrator privileges on your local machine then please consult with your organisation's IT department regarding the execution of the above mentioned steps. If you have any questions please contact the Huddle support team.