Can Huddle see the information in my workspaces?

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The Huddle team is unable to see or access any user's information or workspaces unless that user has specifically enabled remote access. If a support ticket has been submitted where a Customer Service Agent will require remote access in order to resolve the problem or answer the question a user will be asked to check the "Allow a customer service agent to access my workspaces" box. This will allow a Service Agent to temporarily access the user's account remotely in order to resolve a specific problem or issue. Once this problem is resolved, the user can simply uncheck this box to revoke any remote access.