Ideagen Community

Can I play video files in Huddle?


Yes! You can now play, pause and scan through your video content using our file preview.




Our supported file types for playing video are below:

Flash: mp3, m4a (AAC), m4v (H.264)

MPEG-14 type encoding: mp4, .m4p, .m4b and .m4r

[Note: The video player is HTML5 based, so requires a modern browser]

While you can always store videos in Huddle, the option to play them within Huddle will not be on as default. Videos up to 5GB will be previewed automatically if your account has video preview enabled.

If you find you do not see the option to play a video please contact your CSM, or the support team. You can contact the support team by submitting a ticket or emailing

[Note: Video preview is only available on Plus or Premier accounts]